Shipping Policy
We know you are excited to receive your order, and we are just as excited to get it to you. All orders are processed and shipped from our warehouse within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
Estimated Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | 5-7 Business Days | $5.99 (Free over $50) |
| Expedited Shipping | 2-3 Business Days | $12.99 |
| Overnight Shipping | 1 Business Day | $24.99 |
You will receive another notification containing tracking information when your order has shipped.
Please allow 48 hours for the tracking information to become available.
We currently ship within the United States and Canada.
Returns & Exchanges
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
We accept returns up to 30 days after delivery if the item is unused and in its original condition.
We will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item's condition.
To initiate a return or exchange, please contact our support team at support@yourdomain.com.
Frequently Asked Questions (FAQ)
Are your products entirely organic?
Yes, we source only the highest quality, certified organic ingredients for all of our products.
Is your packaging eco-friendly?
Sustainability is a core value for us. We use recyclable glass, biodegradable packing peanuts, and post-consumer recycled cardboard for our shipping boxes.
Can I modify or cancel my order after it has been placed?
We process orders very quickly to ensure fast delivery. If you need to make a change, please email us within one hour of placing your order, and we will do our best to accommodate your request.
What do I do if I entered the wrong shipping address?
Please contact us immediately. If the order has not yet been processed or shipped, we can update the address on our end.
Do you test your products on animals?
Never. We are proudly 100% cruelty-free and Leaping Bunny certified.